Dispute Query Language (DQL)

Disputes filtering is supported in ch:disputes via the query parameter.

Multiple modifiers in one query are supported, e.g. status:open due:today reason:fraud.

Status

query Will search for…
status:open open disputes
status:refuted refuted disputes
status:under_review disputes under review
status:won won disputes
status:lost lost disputes

Dispute reason

query Will search for…
reason:fraud disputes with reason fraud
reason:duplicate,product_unacceptable disputes with reason duplicate or product_unacceptable

Reason code

query Will search for…
reason_code:4321,3210 disputes with reason code 4321 or 3210

Due and opened dates

Alternative modifiers are due_at and opened_at.

Query Will search for…
due_at:today disputes that are due today
due:today disputes that are due today
due:this_week disputes that are due from the beginning until the end of this week
due:this_month disputes that are due from the beginning until the end of this month
opened_at:today disputes that were opened today
opened:today disputes that were opened today
opened:yesterday disputes that were opened yesterday
opened:this_week disputes that were opened this week
opened:last_week disputes that were opened last week
opened:this_year disputes that were opened this year
opened:last_year disputes that were opened last year
opened:>=2016-07-20 disputes that were opened after or during July 20th, 2016
opened:>2016-07-20 disputes that were opened after July 20th, 2016
opened:<=2016-07-20 disputes that were opened before or during July 20th, 2016
opened:<2016-07-20 disputes that were opened before July 20th, 2016
opened:2016-07-20..* disputes that were opened after or during July 20th, 2016
opened:*..2016-07-20 disputes that were opened before or during July 20th, 2016
opened:2016-07-18..2016-07-20 disputes that were opened after or during July 18th and before or during July 20th, 2016

Merchant ID

Also known as account number or MID.

Query Will search for…
merchant_id:3000001 disputes for merchant ID 3000001
mid:3000001 disputes for merchant ID 3000001
mid:3000001,3000002 disputes for merchant ID 3000001 or 3000002
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